What Your Account Rules Cover
Our Terms & Conditions apply from account creation through every later login, wallet action and account change. You must provide accurate details, keep your password and phone access private, and complete phone verification before account access is enabled. One account is intended for your own use;
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we may pause access when details conflict, a transaction needs checking or local requirements call for further evidence. DANA, OVO, GoPay and QRIS may appear in the cashier only after the account and wallet details pass the relevant checks, while bank transfer and virtual account records
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must match your account information. We record the status of deposits, withdrawals and verification requests so our support desk can trace a receipt or explain a pending action. Access depends on local law, and these Terms & Conditions may be updated when operational or legal requirements
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change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.